Return Policy

If you are not satisfied with your purchase, no problem, we are here to make things right. We accept return for up to 30 days from day of purchase. Following are more details:

How soon will I get my refund?

 

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and began refund process
  • Your refund will be processed, and a credit will automatically be applied back to the original method of payment (within 10 business days from day we receive the item at our warehouse). Please note that we allot 10 days because there is usually a delay with credit issuers in applying the credit.

 

What items are non-refundable?

All items are fully returnable and refundable. You will receive the full value of the original purchase price as long as you requested return is received within 30 days of purchase.

Are there fees to return?

  • No restocking fees or charges to return.
  • You are responsible to return the item via the shipping method that is most convenient for you. It item needs to be in sellable condition, or, otherwise, no refund will be issued.

Have a return to process? Please visit our return center HERE 

Where to mail the returned items?

All returns are to be mailed to 9805 Campo Rd. Suite 165-939. Spring Valley, CA 91977

Have more questions? Please email service@dolaptio.com. Our team is here to help!